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SHOPPING ONLINE

You must be 18 years of age or older, who are not under guardianship, or over 16 years of age who have the consent of the guardians (we reserve the right to lớn request written confirmation of such consent), khổng lồ place an order & provide an address in Mainland China, (excluding Hong Kong, Macau và Taiwan).

Items that you’ve selected are saved in the shopping bag for 7 days. But don’t wait too long, the items in the shopping bag are not reserved.

When you"re finished shopping, clichồng on “Shopping bag" to place your order. Price, and availability will be displayed. You may also edit your order at this time. When you’re happy with your order, proceed lớn checkout.

Select your preferred payment method và when ready clichồng the button “nhathocusg.complete purchase”. When you clichồng the “nhathocusg.complete purchase” button you will be redirected khổng lồ the chosen payment provider’s external website, in order to lớn nhathocusg.complete your payment.

This may take some time. Please vì not cthua kém your browser or navigate to lớn previous page. You should then log inkhổng lồ your trương mục và nhathocusg.complete the payment directly, or your order will be cancelled.

Fill in the needed details required by the payment provider in order khổng lồ nhathocusg.complete your purchase. For Alipay or WeChat Pay you have one hour to nhathocusg.complete the payment for your order (as long as you logged in right after being redirected to lớn Alipay or WeChat Pay from the H&M online shop).

If you pay for your items directly và successfully you will be redirected baông chồng lớn H&M online Shop. Once payment is confirmed at our side we will sover you a processing tin nhắn with your order details. Once confirmed at our side you can also see inside My Account that the order status has changed khổng lồ “paid”.

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If you for any reason failed to nhathocusg.complete your payment on the external payment provider’s website (or you chose Alipay & did not pay for your order within one hour), your order will be cancelled. You can see inside My Account that the order status has in that case changed khổng lồ “cancelled”.

Once your order has been shipped an email will be sent lớn notify you that your order has been shipped with a tracking number which is a liên kết you can use to lớn trace your order.


We have listened to your feedback and have sầu taken steps khổng lồ update our sizes. During a transitional period, we will have sầu garments labelled in either old or new sizing, however, rest assured we will always skết thúc you the kích thước that corresponds to what you ordered. For example: 1) If you order an thành tựu in a standard kích thước, you may receive a sản phẩm labelled with a P or S next to the kích thước (i.e. 34P. or 42S). However, the fit/measurements will match what you ordered, so please try on. 2) If you ordered an sản phẩm with a T or L next lớn the kích cỡ (i.e. 34T or 42L), you may receive a sản phẩm not labelled with a T or L. However, the fit/measurements will match what you ordered, so please try on. Note: If you received the wrong kích thước entirely (i.e. you ordered M but received XL), please liên hệ Customer Service.
An tác phẩm is only reserved once your purchase is nhathocusg.completed in the checkout. An chiến thắng added lớn your shopping bag is saved for 7 days, but availability cannot be guaranteed. If an chiến thắng is very popular, it might be available when you place it in your shopping bag, but sold out once you reach the checkout.
We buy large quantities of the same garments direct from the supplier, with few middlemen, & sell the garments in our own stores. H&M has considerable experience of the textile industry and a great knowledge of which goods lớn buy from which markets. In addition, we have invested a lot in a fast and cost-efficient distribution system. H&M is also permeated by cost-consciousness at every màn chơi, allowing us lớn offer goods to lớn our customers at the very best prices possible.
You will find general information, production details và the H&M Code of Conducthere. If you are interested in financial information, please kiểm tra under Investor Relations. There, you will be able to tải về annual reports as well as the lathử nghiệm financial summaries. If you have further questions, please tương tác H&M’s press department in your specific country. You will find names và gmail addresseshere.

I responded to an tin nhắn and/or online questionnaire lớn enter a condemo. Is this an H&M initiative or is it fraudulent?


All H&M campaigns are promoted either through nhathocusg.nhathocusg.com, or our official social truyền thông media channels. H&M cautions you to lớn read the fine print & legal disclaimers when entering online contests. You will note in most situations that the promotion is in no way associated with our brvà. If you have entered your cell phone number in response to an email that you received for a chance lớn win an H&M contest, you are an on-going victlặng of this activity, or are now receiving unwanted SMS text messages, we encourage you khổng lồ liên hệ your phone provider & blochồng the offending phone number.